Support

Questions, problems or a data request? Email us and we'll get back to you.

Common questions

How do I send a place from Google Maps?

Open a place in the Google Maps app, tap Share and choose Mapbreak. You can also copy the link and paste it into Mapbreak.

Mapbreak isn't in the share sheet.

In the share sheet, scroll the row of apps to the end and tap More. Turn on Mapbreak and, if you like, drag it up to Favorites.

What's free and what needs Mapbreak Pro?

Your first route plan is free: suggestions, stop details and the route preview. Opening routes in Google Maps and planning more routes require Mapbreak Pro.

How do I restore Mapbreak Pro on a new phone?

How do I cancel my subscription?

Open Settings, tap your name, then Subscriptions, and choose Mapbreak Pro. Cancel at least 24 hours before the current period ends. Pro stays on until the end of the period you paid for.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Do you store my location?

No. Your location is used only as the starting point while a route is planned, and it is never stored on our servers. You can type a starting point instead. Details are in the Privacy Policy.

How do I delete my data?

Deleting the app deletes your route history on your phone. To delete what we keep on our servers, email us from the contact above.